This policy explains what personal information EvenBridge collects, why, and the choices you have. We handle personal information in line with the data protection laws of our supported countries.
Who we are
EvenBridge is a payments service for everyday essentials. You can use it to buy airtime and data bundles, pay electricity, water and TV bills, and buy gift cards, paying with mobile money or card.
What we collect
- Payment details you enter: the service, the amount or package, and the phone, meter, account or smartcard number it is for.
- Contact details: an email address or phone number so we can send your receipt.
- Transaction records: the date, status and reference number of each payment.
- Messages: anything you send us by email.
Card and mobile money payments are processed by our payment providers. We do not store full card numbers, card security codes or mobile money PINs.
How we use it
- To complete the payment you ask for and send your receipt.
- To help you when you contact us.
- To prevent fraud and keep the service secure.
- To meet our legal and regulatory obligations.
We do not use your information for advertising, and we do not sell it.
How long we keep it
We keep transaction records for as long as we need them to provide the service and to meet legal, tax and accounting requirements. After that, we delete or anonymise them.
Security
Information is encrypted in transit, and access to personal information is limited to people who need it to do their job.
Your rights
Depending on the data protection laws of our supported countries, you may have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct or delete it;
- object to or restrict how we use it;
- complain to the data protection authority where you live.
Contact and changes
To exercise your rights or ask a question about this policy, email hello@evenbridgetech.com.
If we change this policy, we will update the date at the top of this page.